Publication samples
Here are some examples of my work in software documentation and technical writing:
SmartPy language documentation I did a full reorganization and rewrite of this language reference manual to make it clearer to programmers coming from more traditional programming environments.
Shutterstock API, SDK, and CLI reference I built this API reference documentation with a custom Node.JS application with the help of the API development team. It merges handwritten examples and task-based information about using the API with generated examples and endpoint reference from an OpenAPI source file.
This reference information reduced the average API partner integration time from 3 months to 1.2 months.
Webflow MCP server documentation I rewrote much of the documentation for Webflow's MCP server and related AI features, including expanding this section on installing the MCP server for various agents and scoping multiple authenticated connections with different permissions. I also started the work of organizing this documentation for consumption into its own documentation MCP server to inform the company's primary MCP server.
Tutorial: Licensing and downloading images with the Shutterstock free API subscription This tutorial covers the end-to-end process of searching, licensing, and downloading images with a free API subscription, requiring no credit card or other prerequisites. The tutorial includes instructions for Postman, cURL, the Shutterstock CLI, and the Shutterstock JavaScript SDK. I researched and wrote all of the content.
Documentation for the Tezos SDK for Unity This documentation provides the quickest possible route for experienced Unity game developers to use Tezos as their backend. It starts with a quickstart and leads users into task-based tech docs and reference for the SDK objects. I researched and wrote all of the content.
Shutterstock developer portal documentation This documentation covers many of the same topics as the API reference but is aimed at decision-makers and architects. Along with information about using the API, JavaScript SDK, and CLI, I've added a tutorial and information that helps Shutterstock's enterprise clients allow their employees to access Shutterstock through single sign-on. I didn't build this platform, but I expanded it as the content grew, and I wrote most of the content.
Tutorial: Using the computer vision features of the Shutterstock API This tutorial covers using the reverse image search and keyword suggestion features of Shutterstock's computer vision services. It includes end-to-end instructions on setting up a free API account, installing the Shutterstock JavaScript SDK, and writing straightforward Node.JS programs to analyze user-submitted images. I researched and wrote all of the content.
Performance characteristics of IBM UrbanCode Deploy I planned, wrote, and typeset this white paper based on testing data from one of IBM's product development teams. I consulted with the performance testers about what the test results meant and with the customer-facing teams that needed to explain the performance of the product to current and potential customers.
Rollback scenarios in IBM UrbanCode Deploy This video addresses customer confusion that I learned about from support requests. I researched, wrote, and recorded the video.
Analysis of support calls showed significantly fewer customer issues in this area after I delivered and promoted the video.
Creating and updating full-stack cloud environments with IBM UrbanCode Deploy I planned, wrote, and recorded this video in Camtasia for a set of customers who were upgrading to DevOps-enabled cloud provisioning features. The video demonstrates new automatic provisioning and updating of cloud environments for customers, including animation and live demo.